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Privacy Policy

Last updated: 27 July 2026

1. Who we are

The Training Lounge operates a private gym at:

83 Exeter Road
Exmouth
Devon
EX8 1QD

We are responsible for the personal information collected through this website.

For privacy questions or requests, contact:

trainingloungeexmouth@gmail.com

2. Information we collect

When you contact us or register your interest, we may collect:

  • Your first and last name

  • Your email address

  • The contents of your message

  • Any other information you choose to provide

Our website provider, Wix, may also collect technical information needed to operate and protect the website, including your IP address, browser, device information and essential cookie data.

Please do not include medical information or other sensitive personal information in the contact form.

3. How we use your information

We use your information to:

  • Respond to your enquiry

  • Record and respond to registrations of interest

  • Send updates you have requested about The Training Lounge

  • Operate, maintain and protect our website

  • Prevent spam, misuse or fraudulent activity

  • Meet our legal obligations

We will not sell your personal information.

We will not add you to unrelated marketing lists without your agreement. You can ask us to stop sending updates at any time.

4. Our lawful reasons for using your information

We process personal information where:

  • It is necessary to respond to your enquiry or take steps you have requested

  • We have a legitimate business interest in operating and protecting The Training Lounge

  • You have given consent, such as when requesting opening updates

  • We must comply with a legal obligation

You may withdraw your consent at any time by emailing us.

5. Who we share information with

We only share information where reasonably necessary. This may include:

  • Wix, which hosts the website and provides the contact form

  • Google, which provides our business email service

  • Professional or technical service providers supporting the business

  • Regulators, authorities or legal advisers where required by law

These organisations may only use the information for the relevant service or legal purpose.

Some service providers may process information outside the United Kingdom. Where this happens, appropriate safeguards required by UK data protection law will be used.

6. How long we keep information

We keep enquiry and registration-of-interest information only for as long as reasonably necessary.

We normally review and delete inactive enquiries after 24 months, unless we need to retain information for legal, security or dispute-resolution purposes.

7. Cookies

This website may use essential cookies required for security and basic operation.

If we introduce analytics, advertising or other non-essential cookies, visitors will be given an appropriate choice before those cookies are used where consent is required.

You can also control cookies through your browser settings.

8. Your rights

Depending on the circumstances, you may have the right to:

  • Ask for a copy of your personal information

  • Correct inaccurate or incomplete information

  • Ask us to delete your information

  • Ask us to restrict how information is used

  • Object to certain uses of your information

  • Withdraw consent

  • Ask for information to be transferred where applicable

To exercise any of these rights, email trainingloungeexmouth@gmail.com.

We may need to confirm your identity before completing a request.

9. Complaints

If you have a concern about how we use your information, please contact us first at trainingloungeexmouth@gmail.com so that we can investigate.

You also have the right to complain to the Information Commissioner’s Office:

Website: ico.org.uk/make-a-complaint

10. Links to other websites

Our website may contain links to external services or social-media pages. Those organisations have their own privacy policies, and we are not responsible for how they use information collected on their websites.

11. Future bookings and payments

The website does not currently collect online booking or payment information.

Before online bookings, payments or customer accounts are introduced, this Privacy Policy will be updated to explain what additional information is collected and which booking and payment providers process it.

12. Changes to this policy

We may update this Privacy Policy when the website, our services or legal requirements change. The latest version will always appear on this page with its revision date.

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